THE CHATS POLICIES

 

Customer Care:


Customer service is a top priority here. All Chat N Chew customers will be treated promptly and respectfully without regard to age, gender, race, disability, language proficiency, and social or economic status.

 

We are committed to providing exceptional customer service and set clear standard for customer care. We work within a set of principles that benefit our customers :  to work efficiently, curate great tasting food, bring a little sass to the table, and create beautiful memories. 


Privacy + Safety:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.​

Website Payment Methods:

Credit / Debit Cards  - PayPal

Shipping:


All orders are processed within 2-3 business days. Please allow 5-7 days for delivery. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping charges for your order will be calculated and displayed at checkout.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).


Returns + Refunds:

At this time, we are unable to accept refunds and returns. ​